9-10-2009 Dear Club Paws - Jackie & Kim ~
I just wanted to send you a note to tell you what a wonderful job I, and my Tobybear, think you do!!
After having a Basset Hound, Sidney, for 15 years and having to put her down, I never thought I would be able to love another dog. However, while volunteering at an area shelter my family adopted a pom mix when he was six weeks old. His name is Tobybear and having never owned a lap dog in my life I had no idea how this 8 pound little guy could RUN AN ENTIRE HOUSEHOLD!!
I am very very protective of him to the point my daughters are jealous so making a decision to bring him to you was a tough one after having terrible luck with other groomers. I've picked him up (from other groomers) only to leave angered at how upset and nervous he was not to mention it looked like EDWARD SCISSOR HANDS got ahold of him! I gave up on groomers and tried to brush him myself and he would have NO PART OF IT!! He would even show me his little teeth as if to say, "I SAID YOU ARE NOT BRUSHING ME GRANDMA!" Well, after seeing the pictures you took of him flat out smiling while YOU were BRUSHING him, I just had to send you a letter.
I heard wonderful things about Club Paws from a friend so I came in to give you a try and I'M SO GLAD I DID!!! Tobybear was so at ease with you that I felt completely comfortable leaving him and going for lunch with my girlfriend. When I picked him up he looked absolutely adorable and was in such a good mood and happy I knew by his behavior how well he had been taken care of. I've been coming to you ever since and he's now to the point of excited when he gets there!
THANK YOU CLUB PAWS AND
CONGRATULATIONS ON YOUR ONE YEAR ANNIVERSARY!!!